When We Are Closed

If you have a life threatening medical emergency please dial 999.

Chest pains and / or shortness of breath constitute an emergency.

For information about how to care for yourself at home, click here or go to www.nhs.uk for advice about self-care.

Alternatively, visit your local Pharmacist who may be able to help.

If you require urgent medical assistance which cannot wait until the surgery re-opens, please call 111.

Calls to the NHS 111 service are free from both landlines and mobiles.

NHS 111 service

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you. 

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. For example:

    •     You need medical help fast but it's not a 999 emergency.
    •     You think you need to go to A&Eor need another NHS urgent care service.
    •     You don't know who to call or you don't have a GP to call.
    •     You need health information or reassurance about what to do next.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

NHS 111 will always notify us that you have received care from them to ensure we can help you if you need further advice.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website