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Fair Processing & Privacy

Fair Processing and Privacy

This page explains why Spa Medical Centre collects information about you and how that information may be used.

How we use your personal information

The health care professionals who provide you with care maintain records about your health and any treatment or care you have received. These records help to provide you with the best possible healthcare.

NHS health records may be electronic, on paper or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure.

How do we maintain the confidentiality of your records?

We are committed to protecting your privacy and will only use information collected lawfully in accordance with:

• Data Protection Act 1998
• Human Rights Act 1998
• Health and Social Care Act 2012
• NHS Codes of Confidentiality and Information Security
• To Share or Not to Share: The Information Governance Review.

Every member of staff who works for an NHS organisation has a legal obligation to keep information about you confidential. We will only ever use or pass on information about you if others involved in your care have a genuine need for it. We will not disclose your information to any 3rd party without your permission unless there are exceptional circumstances (i.e. life or death situations) or where the law requires information to be passed on.

Access to personal information

You have a right under the Data Protection Act 1998 to request access to view or to obtain copies of what information the surgery holds about you and to have it amended should it be inaccurate. In order to request this, you need to do the following:

• Your request must be made in writing to the GP – for information from the hospital you should write direct to them.
• There may be a charge to have a printed copy of the information held about you.
• We are required to respond to you within 40 days.
• You will need to give adequate information (for example full name, address, date of birth, NHS number and details of your request) so that your identity can be verified and your records located.

Risk Stratification

Data tools are increasingly being used in the NHS, for example to help determine a person’s risk of suffering a particular condition or to prevent unplanned admissions to hospital. De-identified information about you is collected from a number of sources including NHS Trusts and from this GP Practice so a risk score can be arrived at using software managed by South Central and West Central Support Unit on behalf of NHS Wiltshire CCG. This process is called Risk Stratification and enables your GP to focus on preventing ill health and not just the treatment of sickness. Please note that you have the right to opt out.

Your right to withdraw consent

If you are happy for your data to be extracted then you do not need to do anything. If you do not want your personal data being extracted you need to let us know.

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